Notices
Korean National Holiday, Samiljeol🇰🇷
Hello, this is KorGou Service Center. Today we inform you that KorGou would get a day off on March 1 in KST. This day is Korean national holiday called Samiljeol. So we would be grateful if you use our service or send us any inquiries before or after. We always appreciate to our customers who
KORGOU TRIP TO BANGKOK WITH K-CULTURE
สวัสดีค่ะ (Hello)!We are going to have 1st ‘KorGou Trip’! We will see our dear Supporters in Bangkok on March 17. Get ready for enjoying our K-culture fair! Once you join KorGou and use our service, we will directly pass on your items. Then, you can save shipping fee! Only for items that arrive at the
Disposal service notice
Hello, this is Korgou Service Center. Today we inform this notice to give you guideline when you fill in [Disposal notes] of Disposal service. If your instructions are consisted of vague meaning in the note, wrong result can be caused by misunderstanding. So we suggest that you fill the note with clear and specific contents
The limitation of weight in K-packet
Hello, this is Korgou Service Center. Today we post this notice to make clear regarding K-packet. Korea Post does not allow to ship packages for the parcels with original or volumetric weight heavier than 2kg through K-packet.Nevertheless, if you choose K-packet option for such parcel, the forwarding application would be “Disputed / Problematic”. So we
The manner change of Premium Photo service
Hello, this is Korgou Service Center. Today, we would inform that we would change the way we carry out .We have made decision to take the photographs including only exterior of each product, and we would never open any item covered with wrap or plastic bag. Please make reference to below picture. Provided that you
Korean New Year’s Days!
Hello, this is Korgou. We wish you have happy time for new year. From 21st to 24th on January, we would be off for holidays, Korean New Years Day (called Seollal).So we would be so grateful if you use our services after. Best regards,Korgou.
Error in Photo Uploading
Hello. We apologize that the photo upload function is not working smoothly due to the maintenance of Korgou system. We would do our best to complete the maintenance as soon as possible. Best regards, Korgou.
Delay of Air Shipment to USA
Hello, this is Korgou. Today, we inform that every air shipment for USA would be putting on hold because of the heaviest snow. So we would be grateful if you understand this situation.Plus, we really wish all of customers, families and neighbors would be safe. Best regards, Korgou.
Due date coming for membership upgrade
Hello, this is Korgou. Christmas and new year are coming. We hope that you have happy time. The determination is also upcoming for membership grade depending on how much you made payment for package forwarding in the second half of this year. It would have effect on discount rate of forwarding fee for the next
