Notice

Notice

Notices

Notices

[NOTICE] A holiday on June

Hello, this is KorGou. This day, KorGou informs our customers of off-day on June 6 because of national holiday, Memorial Day (Hyunchung-il). Therefore, KorGou would tentatively cease every process for its services such as [Package Forward] and [Assisted Purchase]. Especially, customers are advised to note that the package would not be forwarded through [Korea Post

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[NOTICE] Change of the store to pick up GS25 Half-Price Package

Hello, this is KorGou. Today KorGou announces that the franchise of GS25 would be changed to another one to pick up packages of GS25 Half-Price Delivery, as the existing store (GS25 성남반포점) would be closed between May 21 and 25. In order to prevent from any confusion, KorGou invites customers to let the merchants send

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[NOTICE] Holidays in May

Dear KorGou’s valuable customers, KorGou appreciates your continual patronage.KorGou would have off-days on designated dates below because of national holiday. On these days, all services would not be processed tentatively. Especially, the packages, supposed to be shipped through [Korea Post AIR/SEA parcel], would be forwarded on Friday. Moreover, if there is any [Package Forward Order],

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[ISSUE] KorGou system maintenance

KorGou sincerely apologizes for the tentatively malfunctioning system that caused this disruption. The system is now functioning without any problem. Please feel free to contact us again if you encounter any issues.

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Notice on recovery of customer’s data on 1st April

Hello, this is KorGou. Currently, some data from the service that happened on April 1st caused a problem in the KorGou system. KorGou is considering several ways for faster data recovery and is doing its best to maintain the system. In this process, we would like to inform you in advance that some customers’ warehousing

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Notice regarding the error on April 1

Hello, this is KorGou. On April 1, KorGou had maintenance time to improve the system. But while in the maintenance, an error has arisen, and customers suffered huge confusion and inconvenience. KorGou apologizes for this situation. Except the services you used or apply for on April 1, there would be no problem so that customers

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[Holiday Notice] General Election

Hello, this is KorGou. As held would be General Election in Korea on April 10, KorGou would have off-day on this day. Customers are allowed to apply for the service, but actual fulfillment would be worked on after this date. Checked would be customer’s inquiry through e-mail, chat, and hotline afterward. For customer whoever has

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The notice about Holiday on March 1st

Hello, this is KorGou. Today KorGou informs you that there would be an off-day on the first day in March (K.S.T) because of the national holiday, called [Samiljeol]. Since this day is not included in KorGou’s business day, KorGou advise our customers to use the services in other days.

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Storage and payment policy change

In the wake of the Lunar New Year, Korgou introduces a new rate system and storage policy, which takes effect on February 13, 2024 and not be applied retrospectively. (1) Free storage period of arrived packages before packing applications will be drastically increased from 90 days to 180 days. Instead, packages over 180 days will

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