Service & Pricing
Value-added services that reduce your total cost of shopping
Do you know the product price is only part of
your total spending for shopping?
Various kinds of value-added services that Korgou provides helps you ensure that the products you choose are really what you want it to be, the quantity and quality of the products meet your demand, make your shipping experience free from damage and loss, and even your after-sale service is taken good care of.
For Individual shoppers
Combine several packages into one and reduce the shipping cost.
Remove the invoice in case you want to keep the price confidential.
Remove the original box to reduce the weight for better shipping cost.
Take your time shopping, Korgou offers free storage for you(90 days).
For Individual shoppers
Combine several packages into one and reduce the shipping cost.
Remove the invoice in case you want to keep the price confidential.
Remove the original box to reduce the weight for better shipping cost.
Take your time shopping, Korgou offers free storage for you(90 days).
For Business
Korgou can act as a surrogate to contact your sellers and buyers the same as you are pyhsically in Korea.
To meet business' high-volume shipping needs, Korgou provides bulk logistics solution to reduce your shipping and tax cost.
Korgou's favorable exchange rate reduces your financial cost, saves your time, and meets your business operation demand.
Need more specialized service? You name it, we fulfill it!
For Business
Korgou can act as a surrogate to contact your sellers and buyers the same as you are pyhsically in Korea.
To meet business' high-volume shipping needs, Korgou provides bulk logistics solution to reduce your shipping and tax cost.
Korgou's favorable exchange rate reduces your financial cost, saves your time, and meets your business operation demand.
Need more specialized service? You name it, we fulfill it!
Value-added service pricing
Package forwarding service
- The usage fee consists of the shipping fee and the processing fee.
- For example, you forward a package weights 4.7kg to U.S., the total usage fee is:
₩80,100 (Shipping fee) + ₩15,000 (Processing fee) = ₩95,100 (Total usage fee)
| Service Type | Fee (in Korean Won) |
|---|---|
| Shipping fee | Varied by weight and volume |
| Processing fee | 3,000KRW per kg / 4,000KRW per kg (Priority package order) |
| Additional box fee | 1,000KRW will be added per box from the second box packed. |
| Service | Fee (in Korean Won) |
|---|---|
| Package consolidation (combine serveral packages into one) | Free |
| Package split (Split a package into several ones) | 2,000KRW per package (number of splitted packages) |
| Premium photo (Item counting/not possible to divide package into several) | 2,500KRW per package |
| Disposal (seperate and discard some items in the package) | 1,000KRW per item to open (ex. album) (starting from 30,000KRW) |
| Exchange and return (domestic) | 5,000KRW per package |
| Storage View More | Free for 90 days 1,000KRW per one day upon expiration |
| Shipping insurance | 10,000KRW for EMS, AIR&SEA PARCEL 15,000KRW for other international express delivery methods |
| Invoice issue | 5,000KRW |
| Premium re-packing (removal original box and bubble wrapping) | 1,000KRW per kg(starting from 4,000KRW) |
| Other personalized service | Contact us for details. |
- Fees incurred during the product exchange and return shall be paid by customers.
- Please be noted that Korgou checks the quality of goods with good will and due diligence while is not held responsible for the potential or undetected defects of products.
- Extra after-sale service fees will be charged if product weights more than 10kg or is over-sized (any dimension exceeds 1.2m length).
- KorGou recommends insurance for package valued over ₩200,000 to protect your package from potential loss or damage.
- The insurance rate is for general reference only. The actual cost of insurance is different for each country. It depends on the number of claims receive and insurance rates charged by shipping carriers. For more information, please refer to shipping insurance and insurance claims.
