Package Forward
Stay at home, shop in Korea
Shopping in Korea
Upon registration, every customer will be assigned a unique Korean address. With the address, you can shop in Korean online and offline stores exactly as Koreans do. Our business processing system has been designed in a way that you don’t need to apply for package forwarding in advance, so just choose and order your favorite items and have them delivered to your assigned free address.
Packages processing
Upon receiving your purchased items, you will be notified by our processing system. After that, you can log into our system, view your package status and submit the forwarding requests. During this process, you can also apply for our value-added services such as the pre-shipment quality checkup, purchase return and exchange, gift-wrap, shipping insurance, etc. Our staff will process the packages according to your requirements.
Global forwarding
When the packages are ready for shipment, you will be notified to pay the shipping charges. Upon receiving your payment, the packages are ready for global forwarding. To ensure fast and secure shipping, KorGou forwards packages directly by EMS or other international express delivery methods. Every package can be tracked online. Please feel free to contact us in case any issue happens, our staff are ready to help.
* Regarding claims of loss and missing on packages customers received from us, we only accept box opening video as a proof.
* All claims for damages must be reported to KorGou within 7 days after receiving the package. Otherwise they will be automatically denied.
KorGou worldwide package forward
Optimized package forwarding and storage policy
Package processing option
Packaging normally takes around 5 days as of the application date, but if you apply for PRIORITY, the packing will be completed within 1~2 days of the application date except weekends and holidays.
Tailored shipping methods
KorGou forwards packages using EMS or other international express delivery methods., AIR&SEA by Korea post. We can also use express delivery company for a specific region like LBC for Philippines.
Package consolidation and split
Quantity inspection
Exchange and return
We send it back to the original sender thru CJ Logistics.
Storage policy
1) Before applying for forwarding : Customer can keep package for 4 months in total.
– Free storage period : 90 days
– Storage charge period : 1,000 won per day for the next 30 days
2) After applying for forwarding : You can keep it for one month after customer get the fee.
– Free for up to 4 weeks after getting the rate.
– 1,000 won per day for the next 4 weeks.
▶ Customer’s packages will be out of our control and custody
KorGou Package Forwarding Schedule
| SHIPPING METHOD | International express delivery methods | Air & Sea Parcel and Small Packet | Local express (LBC Sea Service,Supergem etc.) | Domestic shipping delivery(CJ logistics) |
|---|---|---|---|---|
| Schedule | Daily shipment except on weekends and holidays. | Shipments on every Friday, except on weekends and holidays (subject to payment by the day before the actual shipping out date). | Once a week. | Daily shipment except on weekends and holidays. |
| Delivery Time | 4~7days | Air and Small Packet : 1~2 weeks Sea : more than 3months | 3~4weeks | 2~3days |
Package Forward
Your one-stop center for Korean online and offline shopping.
Stay at home, shop in Korea
Stay at home,
shop in Korea
Shopping in Korea
Just shop at your home for Korean shopping malls using free assigned address upon registration in Korgou homepage.
Regarding purchased goods by customers, we are not responsible for any possible default and loss of parcels which can be caused from sellers.
We only provide free address service on behalf of customers and customers should have all responsibility on the transaction with each seller.
Packages processing
When your purchased goods arrives our warehouse, you can submit forward application with our various kinds of value-added services and international shipping method.
Our value-added services such as premium packaging, original box removal, and shipping insurance helps you reduce the shipping cost a lot and keep your precious items safe.
Global forwarding
You get shipping quote after the requested packing process. Upon receiving your payment, the packages are ready to be sent out to your address using various kinds of international express shipping companies you selected.
- Regarding import duty in customer’s country, it is on customer’s responsibility.
- Regarding claims of loss and missing on packages customers received from us, we only accept box opening video as a proof.
- All claims for damages must be reported to KorGou within 7 days after receiving the package.
Otherwise they will be automatically denied.
Shopping in Korea
Just shop at your home for Korean shopping malls using free assigned address upon registration in Korgou homepage.
Regarding purchased goods by customers, we are not responsible for any possible default and
loss of parcels which can be caused from sellers.
We only provide free address service on behalf of customers and customers should have all responsibility on the transaction with each seller.
Packages processing
When your purchased goods arrives our warehouse, you can submit forward application with our various kinds of value-added services and international shipping method.
Our value-added services such as premium packaging, original box removal, and shipping insurance helps you reduce the shipping cost a lot and keep your precious items safe.
Global forwarding
You get shipping quote after the requested packing process. Upon receiving your payment, the packages are ready to be sent out to your address using various kinds of international express shipping companies you selected.
- Regarding import duty in customer’s country, it is on customer’s responsibility.
- Regarding claims of loss and missing on packages customers received from us, we only accept
box opening video as a proof. - All claims for damages must be reported to KorGou within 7 days after receiving the package.
Otherwise they will be automatically denied.
KorGou worldwide package forward
Our business processing system has been designed in a way
that you don’t need to apply for package forwarding in advance
KorGou worldwide package forward
Our business processing system has been designed in a way
that you don’t need to apply for package forwarding in advance
Optimized package forwarding and storage policy
Package processing option
Packaging process takes normally around 5 days as of application date, but if you choose Priority service, the process will be completed within 1~2 days.
Package processing option
Packaging process takes normally around 5 days as of application date, but if you choose Priority service, the process will be completed within 1~2 days.
Tailored shipping methods
Korgou is using various kinds of international express delivery couriers including EMS, AIR&SEA services by post offices.
| Delivery time | Shipping Method |
|---|---|
| 2~3 days | International express delivery |
| 7~9 days | Air parcel service by post office |
| 2~3 months | Sea service by post office |
Storage policy
- Before applying for forward request : Costomer can keep package 4 months in total.
– Free storage period : 90 days
– After free storage period, 1,000won will be charged per day - After applying for forward request : You can keep it for one month after customer get the fee.
– Free storage up to 4 weeks after getting the shipping rate
– After free storage period, 1,000won will be charged per day
Tailored shipping methods
Korgou is using various kinds of international express delivery couriers including EMS, AIR&SEA services by post off ices.
| Shipping Method | International express delivery | Air parcel service by post office | Sea service by post office |
| Delivery time | 2~3 days | 7~9 days | 2~3 months |
Storage policy & Regulation
- Before applying for forward request : Costomer can keep package 4 months in total.
– Free storage period : 90 days
– After free storage period, 1,000won will be charged per day - After applying for forward request : You can keep it for one month after customer get the fee.
– Free storage up to 4 weeks after getting the shipping rate
– After free storage period, 1,000won will be charged per day
