Package Forward
Your one-stop center for Korean online and offline shopping.
Stay at home, shop in Korea
Stay at home,
shop in Korea
Shopping in Korea
Just shop at your home for Korean shopping malls using free assigned address upon registration in Korgou homepage.
Regarding purchased goods by customers, we are not responsible for any possible default and loss of parcels which can be caused from sellers.
We only provide free address service on behalf of customers and customers should have all responsibility on the transaction with each seller.
Packages processing
When your purchased goods arrives our warehouse, you can submit forward application with our various kinds of value-added services and international shipping method.
Our value-added services such as premium packaging, original box removal, and shipping insurance helps you reduce the shipping cost a lot and keep your precious items safe.
Global forwarding
You get shipping quote after the requested packing process. Upon receiving your payment, the packages are ready to be sent out to your address using various kinds of international express shipping companies you selected.
- Regarding import duty in customer’s country, it is on customer’s responsibility.
- Regarding claims of loss and missing on packages customers received from us, we only accept box opening video as a proof.
- All claims for damages must be reported to KorGou within 7 days after receiving the package.
Otherwise they will be automatically denied.
Shopping in Korea
Just shop at your home for Korean shopping malls using free assigned address upon registration in Korgou homepage.
Regarding purchased goods by customers, we are not responsible for any possible default and
loss of parcels which can be caused from sellers.
We only provide free address service on behalf of customers and customers should have all responsibility on the transaction with each seller.
Packages processing
When your purchased goods arrives our warehouse, you can submit forward application with our various kinds of value-added services and international shipping method.
Our value-added services such as premium packaging, original box removal, and shipping insurance helps you reduce the shipping cost a lot and keep your precious items safe.
Global forwarding
You get shipping quote after the requested packing process. Upon receiving your payment, the packages are ready to be sent out to your address using various kinds of international express shipping companies you selected.
- Regarding import duty in customer’s country, it is on customer’s responsibility.
- Regarding claims of loss and missing on packages customers received from us, we only accept
box opening video as a proof. - All claims for damages must be reported to KorGou within 7 days after receiving the package.
Otherwise they will be automatically denied.
KorGou worldwide package forward
Our business processing system has been designed in a way
that you don’t need to apply for package forwarding in advance
KorGou worldwide package forward
Our business processing system has been designed in a way
that you don’t need to apply for package forwarding in advance
Optimized package forwarding and storage policy
Package processing option
The packaging completion time may vary depending on the order amount, but if you choose Priority service, the process will be completed within 1~2 days.
Package processing option
Packaging process takes normally around 5 days as of application date, but if you choose Priority service, the process will be completed within 1~2 days.
Tailored shipping methods
Korgou is using various kinds of international express delivery couriers including EMS, AIR&SEA services by post offices.
| Delivery time | Shipping Method |
|---|---|
| 2~3 days | International express delivery |
| 7~9 days | Air parcel service by post office |
| 2~3 months | Sea service by post office |
Storage policy
- Before applying for forward request : Costomer can keep package 4 months in total.
– Free storage period : 90 days
– After free storage period, 1,000won will be charged per day - After applying for forward request : You can keep it for one month after customer get the fee.
– Free storage up to 4 weeks after getting the shipping rate
– After free storage period, 1,000won will be charged per day
Tailored shipping methods
Korgou is using various kinds of international express delivery couriers including EMS, AIR&SEA services by post off ices.
| Shipping Method | International express delivery | Air parcel service by post office | Sea service by post office |
| Delivery time | 2~3 days | 7~9 days | 2~3 months |
Storage policy & Regulation
- Before applying for forward request : Costomer can keep package 4 months in total.
– Free storage period : 90 days
– After free storage period, 1,000won will be charged per day - After applying for forward request : You can keep it for one month after customer get the fee.
– Free storage up to 4 weeks after getting the shipping rate
– After free storage period, 1,000won will be charged per day
