Notices

Sea Parcel shipments have been disrupted due to a shortage of containers and ships to Canada. Shipping is not available in Canada until further notice by the post office.

Recently, the number of unidentified items is increasing rapidly due to the absence of Customer unique ID on customer’s packages. In this case, the lost items are registered in the unidentified packages section of Korgou website, so please file a claim on  Korgou website with supporting documents such as order statement or receipt. **When sending

Currently, the delivery to the existing warehouse is delayed due to the CJ strike,so this is a Temporary Address that is only used for the month of February.It Cannot be Used After February 28th. Shipping to Our Warehouse Address (순환로 79 / 79, Sunhwan-ro) is Fine, but shipping may be Delayed. If you would like to receive

Due to the continuous strike by CJ Logistics, we provide our customers with a temporary address that can be only used during February 2022.If you have already placed an order, you can change to a temporary address after consulting directly with the seller.Please refer to the relevant information to avoid delivery delays.We will continue to

January 29 – February 2 are the Lunar New Year holidays in Korea.All the services will be suspended during this holiday period.In order to avoid service delays or storage fees during this period, please aware that using the service in a planned and efficient manner.

As market conditions change due to COVID-19, DHL has announced that it will adjust the emergency fee, which has been operating since 2020. When shipping from Asia to the US, Europe, and other regions(Middle East and South America), the price is increased.

We would like to inform you that the TNT service in Korea has been scaled down and is no longer operational.Please note that the customer can apply for TNT service until January 14th 2022, and those who paid for shipping by January 25th will be delivered by TNT.

We are going to send a special gift from korgou to those who have been promoted to the Gold Membership, that used our service the most in the last 6 months.For more information, please log in and check your dashboard.Thank you for using korgou.  User ID  S1***80  V1***04  A1***58  M1***95  E1***62  H1***61 R1***01  L1***20  

It is assumed that the CJ strike will be prolonged, so it is impossible to use CJ logistics for domestic delivery.Due to the strike, among the items currently purchased by customers, delivery through CJ logistics has been stopped.In addition, we inform you that the item requested for purchase may be canceled by the seller in