Notices
Shipping fee raise
Due to the continued inflation worldwide, international carriers such as DHL, FEDEX, and UPS will increase their shipping rates by an average of 7.5% as of January 2, 2023. Therefore, Korgou’s shipping rate will also be increased to meet the criteria and please understand this situation.
A new ticket system has been constructed!
Hello, this is Korgou Service Center. We are going to inform you that a new ticket system has been recently constructed for smoother consultation. It would be difficult to get answer through old one. Thus, we would be grateful if you make an inquiry using the new way. With more efficient system, we will do
Extended exemption of Assisted Purchase fee
Hello, this is Korgou. Today, We are pleased to inform you that we make a big decision! Thanks for your so hot support, we have decided to extend the promotional period! So, it would be by Dec, 9th! We always appreciate for your attention! ※ To make sure, there is an exception for this promotion.
Sea Parcel is being suspended
Hello, this is Korgou. Today, we wish to inform you that Sea Parcel gets troubles. Recently, KCWU started being on strike. Thus, shipment will be delayed so much, and it is dangerous from missing. So we don’t recommend choosing that method now. Also, if you already made a forward application with Sea Parcel, please change
“Assisted Purchase” service fee exemption
Thanks to the customers’ enthusiastic support, the assisted purchase service fee exemption(0%) event will be held from 23rd November to 30th November. We ask for your sincere participation! ※ We would appreciate that you note this promotion is not applied for just remittance or P2P trade. example lists) Bungae Jangteo(https://m.bunjang.co.kr), Daangn Market(https://www.daangn.com), Joonggonara(https://https://cafe.naver.com/joonggonara), other personal
KorGou First Winter Event ‘50% BLACK FRIDAY EVENT’
We are planning to hold an event for two months from November to December to express our thanks to customers. The first event to express our gratitude to our customers. We offer a 50% discount on Assisted purchase service charge from this Friday to Black Friday. • Event Period • Nov 11st, 2022(Fri) 00:00AM ▶
Re-issuing shipping invoice for custom’s clearance
Customs clearance in each country is becoming more difficult these days. In the case of international shipping such as DHL and FEDEX, there is a limit to writing various items on one invoice when issuing the shipping label in Korea. If you are having difficulty in customs clearance due to the discrepancy between the list
Korgou’s Issues in October
Dear Customers, (1) In October 10th, it is Korean holiday, Hangulnal. So all of our services will be paused in that day. (2) We will take part in TMA Seoul(8th) and Busan Expo BTS Concert(10th~16th) to hold a special event. Please understand that our service will not be smooth during that period. We look forward
🇰🇷Korean traditional holidays, Chuseok.🙇🏻♂️🙇🏻♀️
Hello, this is Korgou Service Center.We have to inform you of our service time. From this SEP 9th to SEP 12th, We Korgou will be off due to Korean traditional holidays, Chuseok.,(KST)So, all of our services will be paused during that period. If you want any service, you’d better to apply after the holidays pass.
