Notices
MEMBERSHIP NOTICE
Currently, KORGOU provides customers with processing fee discount according to the membership grade (the grade is re-adjusted every 6 months). This year 2021, December is the last month for the grade re-adjustment, so please check your grades carefully so that you don’t miss the opportunity to discount processing fee.
CJ delivery delay
CJ transportation is not available for a while due to the general strike of CJ (domestic transportation method).Please note that the delivery process may be delayed indefinitely if you request the application for a return or forwarding to domestic address.
Happy KorGou Day Event!!
To celebrate Christmas & New year, We will PAYBACK the PROCESSING FEE Event Period : Dec 27th, 2021(Mon) 00:00AM ~ Dec 31th, 2021(Fri) 23:59PM (KST) Event Details : For the customers who have deposited money during the above period Forwarding Orders applied from May 1st ,2021 to Dec 17th ,2021(KST) Assisted Purchase orders (should arrive
[Post office] International shipping available countries on Dec 2021
As of December 20, 2021, this is the list of countries where post office shipping methods are available.If you want to use the post office service, please refer to the list and Apply for Forwarding using an Available Shipping Method.If you apply for forwarding with an unavailable shipping method, the packing will not proceed. Country
Inquiry about Forwarding System Update!
๐15 items you can apply for forwardingAn item is a package that is shipped with a tracking number and registered in a customer’s account. โ For example,Package ID: P1000xxxxxxTracking Number : 6425asdadasd This is 1 item that can apply for forwarding.it is not referring to the individual items shipped together with one tracking number. ๐15
Notice regarding shipping fee
From the end of the year, there is an announcement that each Couriers’ shipping rate will be increased.Please note that the shipping cost estimate issued by us to our customers will also increase according to each shipping company’s rate policy.
Notice regarding forwarding application
In accordance with the changing customs clearance by country, So we have decided as follows:ย ย There will be an update to the forwarding application system soon. ๐ After the update, customer can apply for forwarding up to 15 items, which is packages.Please check the changes carefully and use the service.
Happy KorGou Day Event!!
The event will be held only for the orders applied from May 1st to Dec 17th(KST). Details will be announced on Dec 24,2021.
Change the number of items requested for forwarding
From next Friday, December 10th, there will be an update to the forwarding application system.After the update, cusotmer can apply for forwarding up to 15 items.Please check the changes carefully and use the service.