Notice

Notice

Notices

Notices

Notice regarding National Holiday on June

Hello, this is KorGou Customer Service Department.Summer has come in Korea. We hope every customer has good days. We inform you that our service would be temporarily paused on June 6 because it is one of Korean national holidays, Memorial Day (Hyun choong il). We hope there is no confusion when you use apply for

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Prohibition of import Cosmetic Items in Spain

Hello, this is KorGou Customer Service Department. We inform you that the import of cosmetics is currently prohibited under Spanish Customs regulation. We would like you to make reference to this point when you use Korou service. Thank you.

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Notice regarding National Holidays on May

Hello, this is KorGou Customer Service Department. As May is coming closer and closer, we would inform you that there would be holidays. Since our works would be paused in these days, we hope our dear customers make reference to this notice in order to prevent from confusion for usage of our service. May 5:

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Log in Problem

Currently, system checks are being carried out due to login problem in some countries. We apologize for the inconvenience in using the service, and we will solve the problem as soon as possible. If you can’t use the service because you can’t log in, please request the service by e-mail and we’ll proceed sincerely.

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Postponement of Assisted Purchase

Hello, this is KorGou Service Center. We hope you enjoy happy April with KorGou. Today, we inform you that Assisted Purchase can be delayed on Friday, April 21 because of system maintenance. It indicates Purchase and Transfer services would be suspended on this day. We would appreciate if you make reference to this notice. Thank

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Regular system maintenance

Hello, this is KorGou Service Center. Currently, Korgou is conducting a regular system maintenance, and the function of attached files, including photos, may not be smooth during this process. This system maintenance may take about 3~4 days as of today and we would appreciate your understanding. We would try our best to solve this problem

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Korean National Holiday, Samiljeol🇰🇷

Hello, this is KorGou Service Center. Today we inform you that KorGou would get a day off on March 1 in KST. This day is Korean national holiday called Samiljeol. So we would be grateful if you use our service or send us any inquiries before or after. We always appreciate to our customers who

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KORGOU TRIP TO BANGKOK WITH K-CULTURE

สวัสดีค่ะ (Hello)!We are going to have 1st ‘KorGou Trip’! We will see our dear Supporters in Bangkok on March 17. Get ready for enjoying our K-culture fair! Once you join KorGou and use our service, we will directly pass on your items. Then, you can save shipping fee! Only for items that arrive at the

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