Notices
The manner change of Premium Photo service
Hello, this is Korgou Service Center. Today, we would inform that we would change the way we carry out .We have made decision to take the photographs including only exterior of each product, and we would never open any item covered with wrap or plastic bag. Please make reference to below picture. Provided that you
Korean New Year’s Days!
Hello, this is Korgou. We wish you have happy time for new year. From 21st to 24th on January, we would be off for holidays, Korean New Years Day (called Seollal).So we would be so grateful if you use our services after. Best regards,Korgou.
Error in Photo Uploading
Hello. We apologize that the photo upload function is not working smoothly due to the maintenance of Korgou system. We would do our best to complete the maintenance as soon as possible. Best regards, Korgou.
Delay of Air Shipping to USA
Hello, this is Korgou. Today, we inform that every air shipping for USA would be putting on hold because of the heaviest snow. So we would be grateful if you understand this situation.Plus, we really wish all of customers, families and neighbors would be safe. Best regards, Korgou.
Due date coming for membership upgrade
Hello, this is Korgou. Christmas and new year are coming. We hope that you have happy time. The determination is also upcoming for membership grade depending on how much you made payment for package forwarding in the second half of this year. It would have effect on discount rate of forwarding fee for the next
KorGou Second Winter Event ‘PHOTO CARD EVENT’
We are holding an event to thank our customers for two months from November to December.The second event to express our gratitude to our customers. From this Monday to the 30th, we will offer a 50% discount on support purchase service and a photo card based on the number of orders. • Event Period •
Shipping fee raise
Due to the continued inflation worldwide, international carriers such as DHL, FEDEX, and UPS will increase their shipping rates by an average of 7.5% as of January 2, 2023. Therefore, Korgou’s shipping rate will also be increased to meet the criteria and please understand this situation.
A new ticket system has been constructed!
Hello, this is Korgou Service Center. We are going to inform you that a new ticket system has been recently constructed for smoother consultation. It would be difficult to get answer through old one. Thus, we would be grateful if you make an inquiry using the new way. With more efficient system, we will do
Extended exemption of Assisted Purchase fee
Hello, this is Korgou. Today, We are pleased to inform you that we make a big decision! Thanks for your so hot support, we have decided to extend the promotional period! So, it would be by Dec, 9th! We always appreciate for your attention! ※ To make sure, there is an exception for this promotion.
