The previous package was lighter than present one but shipping fee is higher.
In some cases, the box dimension is more important than the weight for shipping fee.
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Can you carry out splitting instead of consolidation?
Once you write your request in “other special requirements” of forwarding application form, we would consider. But rather, split causes higher shipping fee. So it is not recommended.
Which shipping method is cheapest (best)?
It is not able to be jumped into conclusion.First, every shipping agency has its own price standard depending on country, weight and dimension. After we complete consolidation work for your application, we can show you the comparison with other shipping method.
How do you cope with returned packages?
The package would be returned and registered in “Arrived Packages” section by the way it is. Then you can make a forwarding application with the package. But before the registration, the cost for returning can be charged. In this case, unless you make payment for it to us, it would not be registered in your …
The result does not show up in Shipping Fee Calculator.
If you choose unavailable shipping method for your country, this tool would not work. For instance, when you choose CJ Logistics for estimate of overseas shipping, the result would not show up.
Shipping fee is different with what I got quote from Shipping fee calculator.
Because we offer consolidation service. Customers usually filled the weight and dimension value of single package in the blanks. But as we put multiple packages in a consolidation box for your application with many contents included, the weight and dimension become different. Therefore, shipping fee becomes different as well.
Is there any prohibited/forbidden item for overseas shipping?
Typically, Korea Post does not allow to ship battery or built-in-battery items and perfume or spray-type items. For instance, if a lightstick contains battery itself, it would be prohibited. In this case, please don’t choose EMS, Air Parcel and K-Packet. Instead, choose other couriers such as DHL, FedEx and UPS, it would be possible.
Is there any restriction of dimension or weight for shipping methods?
There are some limitations for shipping method offered by Korea Post. In case of Air Parcel and Sea Parcel, the actual or dimensional weight should not be over 20kg.
My forwarding application states “Disputed/Problematic.” Why? And How(What) should I do?
There are many reasons, but typically 2 types. First, the shipping method you chose is not available for your country. Especially, this problem frequently happens when Korea Post does not allow the shipping service you chose. Second, the product’s weight or volume is too much to meet the standard of shipping method you chose. For …
My forwarding application states “Disputed/Problematic.” Why? And How(What) should I do? Read More »
Is it possible to send my packages to another Korean address?
Once you make a forwarding application with domestic option choice, it is possible. But the address should be accurate, and Korean contact number is essential.
