When you have difficulty shopping at Korean online and offline shopping malls
Why don’t you try assisted purchase service Korgou provides?
Shopping online in an unfamiliar environment has more barriers than you think. In Korea, there are cases where you get stuck while shopping because there are rules of its own. We introduce assisted purchase service that can be utilized in these challenges.
Do you have any difficulty using Korean online shopping malls?
Depending on the policy and cultural differences between countries, we often find differences between countries online. This difference also causes difficulties when shopping at Korean online shopping malls. Since there are many shopping malls with procedures such as mobile phone authentication, there are many difficulties, such as being blocked by administrative procedures or being blocked by various shopping malls
Try our assisted purchase service when it comes to the below cases.
KorGou provides Assisted Purchase service to solve the difficulties of shopping. This service is a service that makes purchases on your behalf. If the Package forwarding service is a service that delivers the products you purchased, the Assisted purchase service is a service that the purchase itself is handled by Korgou.
These are usually the cases when we recommend this service.
1. When it is difficult to register as a member
Shopping malls that must have mobile phone authentication or do not have a membership service for foreign customers may be difficult to purchase by signing up directly. In this case, Korgou will act on behalf of you from membership registration to purchase.
2. When offline procedures are required
If there is an offline procedure, such as having to use the second market malls or going through an offline store for direct purchase, it will be difficult to purchase directly. At this time, you can use the Assisted Purchase service that Korgou does on your behalf.
How to use Assisted purchase service
Then, how do customers use the Assisted Purchase service? You can use the service simply by following the following procedure.
1. Please write down the item you want and the address of the shopping mall and apply for the service.
Please look at the online shopping mall and apply for the items you want through our Assisted Purchase Service application section. If you have any difficulties at this time, our staff can help you anytime, so please contact us.
2. Pls proceed the payment
Our staff will sign up for membership, place an order, and inform you of the total amount including the service cost. If you send us the amount, the purchase will proceed.
3. Shipping your purchased items
We forward your items to the designated address you provide us. If you need additional services at this time, you can apply additionally.
In addition to the case we mentioned as an example, we are always preparing to help you with shopping in Korea. If you have any difficulties, please feel free to contact us even if this is not the case. We will do our best to help you with your shopping. Thank you.