korgouadm

Hello, this is Korgou Service Center. Today we inform this notice to give you guideline when you fill in [Disposal notes] of Disposal service. If your instructions are consisted of vague meaning in the note, wrong result can be caused by misunderstanding. So we suggest that you fill the note with clear and specific contents …

Disposal service notice Read More »

Hello, this is Korgou Service Center. Today we post this notice to make clear regarding K-packet. Korea Post does not allow to ship packages for the parcels with original or volumetric weight heavier than 2kg through K-packet.Nevertheless, if you choose K-packet option for such parcel, the forwarding application would be “Disputed / Problematic”. So we …

The limitation of weight in K-packet Read More »

Hello, this is Korgou Service Center. Today, we would inform that we would change the way we carry out .We have made decision to take the photographs including only exterior of each product, and we would never open any item covered with wrap or plastic bag. Please make reference to below picture. Provided that you …

The manner change of Premium Photo service Read More »

Hello, this is Korgou. We wish you have happy time for new year. From 21st to 24th on January, we would be off for holidays, Korean New Years Day (called Seollal).So we would be so grateful if you use our services after. Best regards,Korgou.

Hello. We apologize that the photo upload function is not working smoothly due to the maintenance of Korgou system. We would do our best to complete the maintenance as soon as possible. Best regards, Korgou.

Hello, this is Korgou. Today, we inform that every air shipment for USA would be putting on hold because of the heaviest snow. So we would be grateful if you understand this situation.Plus, we really wish all of customers, families and neighbors would be safe. Best regards, Korgou.

Hello, this is Korgou. Christmas and new year are coming. We hope that you have happy time. The determination is also upcoming for membership grade depending on how much you made payment for package forwarding in the second half of this year. It would have effect on discount rate of forwarding fee for the next …

Due date coming for membership upgrade Read More »

We are holding an event to thank our customers for two months from November to December.The second event to express our gratitude to our customers. From this Monday to the 30th, we will offer a 50% discount on support purchase service and a photo card based on the number of orders. • Event Period • …

KorGou Second Winter Event ‘PHOTO CARD EVENT’ Read More »

Due to the continued inflation worldwide, international carriers such as DHL, FEDEX, and UPS will increase their shipping rates by an average of 7.5% as of January 2, 2023. Therefore, Korgou’s shipping rate will also be increased to meet the criteria and please understand this situation.

Hello, this is Korgou Service Center. We are going to inform you that a new ticket system has been recently constructed for smoother consultation. It would be difficult to get answer through old one. Thus, we would be grateful if you make an inquiry using the new way. With more efficient system, we will do …

A new ticket system has been constructed! Read More »