Recently, the number of unidentified items is increasing rapidly due to the absence of Customer unique ID on customer’s packages. In this case, the lost items are registered in the unidentified packages section of Korgou website, so please file a claim on Korgou website with supporting documents such as order statement or receipt.
**When sending to TEMPORARY ADDRESS, make sure to write the Customer unique ID.
A temporary address until February 28, 2022 :
The address has been deleted.!
ZIP CODE : 12789