Notice

Notice

Service and Pricing

Service & Pricing

Value-added services that reduce your total cost of shopping

Do you know the product price is only part of
your total spending for shopping?

Various kinds of value-added services that Korgou provides helps you ensure that the products you choose are really what you want it to be, the quantity and quality of the products meet your demand, make your shipping experience free from damage and loss, and even your after-sale service is taken good care of.

For Individual shoppers

Combine several packages into one and reduce the shipping cost.

Remove the invoice in case you want to keep the price confidential.

Remove the original box to reduce the weight for better shipping cost.

Take your time shopping, Korgou offers free storage for you(90 days).

For Individual shoppers

Combine several packages into one and reduce the shipping cost.

Remove the invoice in case you want to keep the price confidential.

Remove the original box to reduce the weight for better shipping cost.

Take your time shopping, Korgou offers free storage for you(90 days).

For Business

Korea package forward

Korgou can act as a surrogate to contact your sellers and buyers the same as you are pyhsically in Korea.

To meet business' high-volume shipping needs, Korgou provides bulk logistics solution to reduce your shipping and tax cost.

Korgou's favorable exchange rate reduces your financial cost, saves your time, and meets your business operation demand.

Need more specialized service? You name it, we fulfill it!

For Business

Korea package forward

Korgou can act as a surrogate to contact your sellers and buyers the same as you are pyhsically in Korea.

To meet business' high-volume shipping needs, Korgou provides bulk logistics solution to reduce your shipping and tax cost.

Korgou's favorable exchange rate reduces your financial cost, saves your time, and meets your business operation demand.

Need more specialized service? You name it, we fulfill it!

Korgou’s Comprehensive Package Forwarding Service : Connecting You to Korea

Korgou provides a seamless bridge between Korean shopping
and international customers, offering a range of services
designed to make the experience as efficient and cost-effective as possible.

Tailored Shipping Methods for Every Destination

Korea Post and International Couriers : Korgou utilizes a diverse range of shipping methods, including FEDEX, UPS, EMS and SEA services provided by post offices. This versatility ensures that no matter your destination country, there's a suitable shipping option for you. Efficient Delivery Times : Depending on the chosen method, delivery times can range from 2-3 days for international express delivery, 7~9 days for air parcel service by the post office, and up to 2-3 months for sea service by the post office. These options provide flexibility to suit different needs and budgets. Global Forwarding : Packages are shipped globally, ensuring that your purchases reach you, regardless of your location. The entire process is streamlined for your convenience, making international shopping and shipping worry-free.

Efficient Delivery Times : Depending on the chosen method, delivery times can range from 2-3 days for international express delivery, 7~9 days for air parcel service by the post office, and up to 2-3 months for sea service by the post office. These options provide flexibility to suit different needs and budgets.

Global Forwarding : Packages are shipped globally, ensuring that your purchases reach you, regardless of your location. The entire process is streamlined for your convenience, making international shopping and shipping worry-free.

Customized Service

With Korgou, your mail service experience is enhanced with various value-added services.

These include premium packaging, original box removal, and shipping insurance, all geared towards reducing shipping costs and ensuring the safety of your items.

Cost-Effective Solutions

Korgou's service pricing is designed to be transparent and economical.

The usage fee for package forwarding is a combination of the shipping fee and a processing fee, calculated based on the weight and volume of the package.

Korgou’s Comprehensive Package Forwarding Service : Connecting You to Korea

Korgou provides a seamless bridge between Korean shopping
and international customers, offering a range of services
designed to make the experience as efficient and cost-effective as possible.

Tailored Shipping Methods for Every Destination

Korea Post and International Couriers : Korgou utilizes a diverse range of shipping methods, including FEDEX, UPS, EMS and SEA services provided by post offices. This versatility ensures that no matter your destination country, there's a suitable shipping option for you. Efficient Delivery Times : Depending on the chosen method, delivery times can range from 2-3 days for international express delivery, 7~9 days for air parcel service by the post office, and up to 2-3 months for sea service by the post office. These options provide flexibility to suit different needs and budgets. Global Forwarding : Packages are shipped globally, ensuring that your purchases reach you, regardless of your location. The entire process is streamlined for your convenience, making international shopping and shipping worry-free.

Efficient Delivery Times : Depending on the chosen method, delivery times can range from 2-3 days for international express delivery, 7~9 days for air parcel service by the post office, and up to 2-3 months for sea service by the post office. These options provide flexibility to suit different needs and budgets.

Global Forwarding : Packages are shipped globally, ensuring that your purchases reach you, regardless of your location. The entire process is streamlined for your convenience, making international shopping and shipping worry-free.

Customized Service

With Korgou, your mail service experience is enhanced with various value-added services.

These include premium packaging, original box removal, and shipping insurance, all geared towards reducing shipping costs and ensuring the safety of your items.

Cost-Effective Solutions

Korgou's service pricing is designed to be transparent and economical.

The usage fee for package forwarding is a combination of the shipping fee and a processing fee, calculated based on the weight and volume of the package.

Pricing

1. Services for [Arrived Package]

  • The services in the below table are available for each package in [Arrived Packages] only before you made a [Package Forward Order]
ServicesFee (in Korean Won)
PREMIUM PHOTO SERVICE2,500 KRW (For each package)
DISPOSAL

Basic fee ― 10,000 KRW
Additional fee ― 1,000 KRW per one item to open

(e.g. 3 albums in a package required to be opened to take out some inclusions
> Total cost: Basic fee 10,000 KRW + Additional fee 3,000 KRW)

PACKAGE SPLIT

Basic fee (Split into 2 boxes) ― 10,000 KRW
3,000 KRW (per one more carton)

(e.g. Some item from one package have been divided into 3 cartons
> Total cost: Basic fee 10,000 KRW + 3,000 KRW)
(Can be varied depending on the quantity of the package’s contents)

RETURN / EXCHANGE5,000 KRW (For each package)
STORAGE

Free
(During 180 days from each package’s [Arrival time] )
(Discarded upon its expiration)

Other personalized servicesSend inquiry to < [email protected] >

2. Services for [Package Forward Order]

  • When the order states “Pending for Payment,” you would be able to check the cost to pay. The total cost of [Package Forward Order] includes processing fee, shipping fee, and any others. You are allowed to check the detail in the section:

    My KorGou – Packages – Package Forward – Click one of [Package Forward Order Number]
ServiceFee (in Korean Won)
SHIPPING FEE
(The cost charged as per courier’s standard)
Varies depending on the package’s weight or dimension.
(※ If this value looks so pricey, feel free to contact us for assistance)
PROCESSING FEE

1,500 KRW per kg (for [Normal] processing)
4,000 KRW per kg (for [Processing] processing)

e.g. For the package that weighs 4.7kg > 7,500 KRW charged

SPLITTING FEE
(Charged for 2 or more boxes
made from a [Package Forward order].)

1,000KRW (per one box)

e.g. Several packages have been combined into 3 boxes
> 3,000 KRW charged

INSURANCEDHL, FEDEX ― 15,000 KRW
EMS, K-Packet, AIR/SEA PARCEL – 10,000 KRW
PREMIUM RE-PACKING1,000 KRW added per kg (Starting from 4,000 KRW)
ORIGINAL BOX REMOVAL5,000 KRW
STORAGEFREE
(during 60 days from the [Billing time] of the order)
(Discarded upon its expiration)
  • Please be noted that Korgou checks the quality of goods with good will and due diligence while is not held responsible
    for the potential or undetected defects of products.
  • Extra after-sale service fees will be charged if product weights more than 10kg or is over-sized
    (any dimension exceeds 1.2m length).
  • KorGou recommends insurance for package valued over ₩200,000 to protect your package from potential loss or damage.
  • The insurance rate is for general reference only. The actual cost of insurance is different for each country. It depends on the number of claims receive and insurance rates charged by shipping carriers. For more information, please refer to shipping
    insurance and insurance claims.

Currency Converter



The USD exchange rate has included the fees charged by PayPal. For more details, please refer to Pricing.

Storage policy
1) A package non-included in a [Package Forward] order :
     – Free storage period: 180 days from [Arrival time]
     – Upon expiration, it would be discarded.
2) The packages in a [Package Forward] order (stating “Pending for Payment) :
     – Free storage period: 60 days from [Billing time] of the [Package Forward order]
     – Upon expiration, it would be discarded.

Storage policy
1) Before applying for forwarding : Customer
     can keep package for 4 months in total.
     – Free storage period : 90 days
     – Storage charge period : 1,000 won per day
         for the next 30 days
2) After applying for forwarding : You can keep
     it for one month after customer get the fee.
    – Free for up to 4 weeks after getting the rate.
    – 1,000 won per day for the next 4 weeks.
    ▶ Customer’s packages will be out of our
    control and custody