Hello, this is KorGou. Recently, some packages from KorGou have not been cleared by customs authorities. Such issues are often caused when customers enter inappropriate item name and total value for the customs declaration in a forwarding application. Since KorGou provides the couriers with declaration just as customers fill out, we are informing that customers …
Hello, this is Korgou Service Center.Korgou will have a Chuseok holiday(National Holiday) from September 28th to October 3rd and there may be a delay in using our services. However, the assisted purchase service and priority packing services will operate normally from October 2nd and Korgou will always do the best for our customers. We always …
🇰🇷Korean traditional holidays, Chuseok.🙇🏻♂️🙇🏻♀️ Read More »
Hello, this is KorGou. Today we would inform you of an important change on Disposal service. Due to the increasing environmental protection fee from the government, we cannot help but raising the basic fee from 10,000KRW to 30,000KRW. The change would be applied to the cases right away and customers get new disposal cost from …
Hello, this is KorGou.Are you enjoying your time with KorGou? We hope so. This notice is about the package by Half-Price Delivery of GS25 Convenience Store.When you buy something through personal transaction, some sellers use this courier because of its cheaper delivery fee. Instead, even if the seller fills out KorGou address, this courier delivers …
An available branch for GS25 Half-Price Delivery Read More »
Hello, this is KorGou Customer Service Department. KorGou is spending very hot summer time. We hope our dear customers are doing well. Today we inform you of our off-day on August 15 in Korean standard time because this day is a Korean public holiday, National Liberation Day. As our service would be paused in this …
Day off on August 15 for National Public Holiday Read More »
There was a lot of interest and benefits in our payback event from the change of the membership rating of Korgou in the first half of 2023. As a result of this event, about 1,000 members qualified, with benefits ranging from 50,000 won to 800,000 won per person. Please pay a lot of attention to …
Hello, this is KorGou Customer Service Department. Today, we inform you of rescheduling for our fair in Canada. Recently, as massive wildfire has been broken out in Canada, it would be postponed until the things are looking up. We would put a notice afterward. KorGou hopes the disaster would quit as soon as possible and …
Greetings, this is Korgou. It is almost hot summer, and June is approaching. We hope you have a happy time. KorGou always appreciates that you are using our services!As a token of our appreciation, extra KorGou balance will be given to customers whose membership tier will rise. It is based on how much our service …
Hello, this is KorGou Customer Service Department.Summer has come in Korea. We hope every customer has good days. We inform you that our service would be temporarily paused on June 6 because it is one of Korean national holidays, Memorial Day (Hyun choong il). We hope there is no confusion when you use apply for …
Hello, this is KorGou Customer Service Department. We inform you that the import of cosmetics is currently prohibited under Spanish Customs regulation. We would like you to make reference to this point when you use Korou service. Thank you.
823-87-01612 | 통신판매신고번호 제2019-성남중원-0664호 | KORGOU | Byung Hun Kim
English : +82-70-4408-7580
Korean : +82-70-4250-0440
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